Melissa joined Banfield in 2013, and came to us with a certificate in grooming from Penn Foster. Having grown up with animals, Banfield was a perfect fit! As a child, Melissa would try to save every stray she found, and hoped to one day become a veterinarian. Although life took her in a different direction, she fulfilled her passion for animals by volunteering to be a dog walker at a shelter. When she is not busy with work or her family, Melissa enjoys reading mystery novels. The number one thing she would like our clients to know? “When you cry, I cry. When you are happy, I am happy”.